In order to avoid the issue discussed in this blog post (iMessage not activating when you switch SIMs), I dont want to switch the SIM card in my current phone, so Im thinking of taking both my current phone and my old phone with me, keeping my US SIM card in my current phone and putting the foreign SIM card into my old phone then turning on hotspot on it and connecting to that from my current phone, on which I will turn off cellular data (so that I dont get hit with huge roaming fees). WebOpen a contact card from the Skype for Business Contacts list Find the contact in your Contacts list, then hover over the contacts picture (or presence icon if pictures arent shown in the Contacts list), and then click the See Contact Card button. Try starting a new message to one of those recipients rather than replying to an existing one, and if that doesnt work, then yes, try deleting the old message thread(s) to that person and starting over. This will start the activation process. Tap the plus button and type someone's phone number, email address, or name if the person is listed as one of your Contacts. Here's how to fix FaceTime when it won't connect: When your FaceTime call won't go through, you may not be the only one. We do want to get this figured out. That way, my current phone maintains its ownership of my US phone number in iMessage and so I should be good to go there, and then the other phone really is just a hotspot and I dont really care what happens as regards iMessage on it. I think that is what you called it. Press J to jump to the feed. Of course, you dont have to be traveling to encounter this problem. I feel like Im missing something. Updating is easy to do: This includes your FaceTime settings and those for Date & Time. Well Tuesday Day 4 of this mess, Im reading all over the internet trying to find some sort of solution, I remember I have a SIM card from an unlock iPhone I purchased a few months ago(I never used the SIM because I just use my old one). Everything went fine. He listened to our concerns, shared with us a few options & scenarios and he promised to get back to us as soon as he could. If FaceTime is not working properly for you, check out our tips for fixing it on your iPhone, iPad, or other Apple device so you can always talk to people face-to-faceno matter where they are. nearest uBreakiFix by Asurion or Asurion Tech Repair & Solutions store. That can be a common problem when youre traveling, especially if youve manually set your timezone to be your home location. Great advice worked a charm thank you, Thanks so much!! This will change the flair of your post and alert other users that your issue has been resolved. But when FaceTime malfunctions like this, it's usually because you have too many apps or programs running at the same time. When you dont do this, when you get abroad and put in a new SIM, your old phone number becomes dis-associated with your Apple ID, and people texting you at home are no longer able to do so. My phone is driving me crazy. WebChoose your MacBook Air from Rose Gold, Silver, Gold, or Space Gray, and configure it the way you want. I have tried all the standard approaches, turning phone off, signing out and back into Apple ID, checking languages and date/time settings in System Preferences, but the problem persists. Points are awarded for the items purchased. Learn Has this messagingbug affected you when switching SIMs? What model phone do you have and what model device does your partner have? Check out itsSystem Status pageto make sure. Trying to reset your Mac? iPhone screen repairsstarting at $79. *The Asurion trademarks and logos are the property of Asurion, LLC. I have a related problem. For them, iMessage and Facetime stopped working after they activated a second number on their eSIM overseas. Alas, it didnt, and users have continued to report problems ever since. Her iMessage is working and FaceTime is enabled too. Maybe before I leave the US I should change to the email address associated with my Apple ID and receive iMessage that way? Same thing happened when I added a 2nd Mexican number via eSIM. I could see prior messages were BLUE (indicating iMessage), So, I thought about this article and all the things suggested. There are a variety of reasons why a person shows up as unavailable in FaceTime. The phone is out of battery or switched off; Do Not Disturb is on; The person did not answer your call after 10 rings; Out of range or not connected to WiFi or Cellular Data; On another FaceTime call; The person you call does not have FaceTime enabled on their device 402 N Main Street. Scroll down to find the FaceTime option; it should be below Phone and Messages. Ask her to create two totally separate and distinct contacts for you and your wife. You can use your points during checkout.Depending on the currency where you purchase, you will receive the money equivalent to 1 AED for every 100 points. However, Im still not getting replies from the previous conversations as SMS when Im not in WiFi. It takes a little time, and please make sure you successfully run a full backup before you start,but this last resort usually cures all. It's actually been much worse since then. Salisbury, NC 28146. The contact used her gmail as Apple ID. First, there could be No, Really. Tax Administration Offices. AlbertoR_VZW. These features may be blocking you from using your device's Camera and FaceTime apps. If you think Apple would devote resources to profiting off of travel packs, you dont know how their business works. PLEASE HELP ASAP! This isn't always due to an error on your device; the recipient may be to blame. Using a mix of numbers and letters for new family registration ID will ensure enough options are available for Manitoba's growing population, the province said in a news release. After porting your number or installing a carrier settings update and attempting to use FaceTime on iPhone 4, FaceTime may exhibit one or more of the following symptoms: When you are calling someone on FaceTime, the number on their screen is not your number. I tried unlinking the Apple ID. Hope this helps someone, it costed 3 hours of my life to solve . Well, mostly. Have you tried calling her Apple ID instead? Our phones both say we are sharing our location, but we can't see each other and still can't connect.This is what we've tried so far -, - new phones (Android, iPhone XS, XR, 11). I tried to FaceTime her from the FaceTime app and it works, its just that I cannot FaceTime her from my contacts list. Scroll through your contacts list and tap the duplicate contact you wish to merge with this contact. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Puzzled, I checked the settings on my iPhone, only to find both iMessage and FaceTime were disconnected. Wait 30 seconds before turning FaceTime on again from the same settings page, then try When I call him it goes straight to voicemail, but he gets no notification of the call or message. Health Department. Since you have changed carriers without resolving the connection problems, there is a definite possibility that the problems in the connection are on the other side. Also check in the Phone app, when you click Contact that it displays the correct number at the top. If you start a new message thread with those contacts (rather than replying to an existing thread), does that change anything? I had this problem for awhile now. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. So check to make sure you can do that, and also make sure can receive calls and when you make calls you that the phone number that shows up is what it should be. I don't know what to do; it's irritating. Once I got my own line, number, and new phone we still can't reach each other. Do this by sliding the slider off and then on. Some older model iPhones dont You will receive a verification email shortly. New York, Hardware issues should be posted to r/applehelp or r/iphonehelp. AT&T transferred me over to Apple. I got a sim in Chile and Argentina with no problems and now Im in Spain and all of the sudden this happens. Its a debacle. If it's been a while since you signed in with your Apple ID on your device, re-entering your information may help move things along. When you go to Settings | Messages | Send & Receive | Apple ID | Change Location, you can set it to the country where you are located, and the iMessage chats will fix itself. Had this problem for months in Italy. How to Fix Stuck On Activation Problem. Web23 reviews of Brian & Terri Monksfield-Flex Realty "With a pending foreclosure, cold calling several Real Estate agents and getting nowhere fast ended on our first call to Mr. Brian Munksfield. Also I think it's just my number because we live in different states. Needless to say my mom was in actual tears from not having use of a new phone, so we decided to take the SIM card out of the new phone and put it back into her old iPhone 11(the old SIM card had been destroyed and thrown away)! My mom now has 2 SIM cards active on her phone (one being the eSIM labeled travel) and guess what iMessage or FaceTime STILL was giving the same activation unsuccessful message. But on my desktop Mac, Messages app still shows certain contactss phone numbers in the UK format. Called AT&T went through ALL troubleshooting methods. This first started when I had an Android with AT&T, and he had an iPhone 8 with TELUS. Does the other contact experience similar issues with other contacts on their end? This step is two-fold in this case. After doing so a message popped up on the iPhone 13Pro saying youre account (312xxxxxxx) has signed out of iMessage and youll miss your messages. How are we certain that the issue is on your end? Maybe it goes against their mantra it just works but you know what, get over it. That seemed to work for me. 2 Turn off FaceTime and restart iPhone. And thats from both companies. FaceTime works best over Wi-Fi, but you can use it just as easily with mobile, or cellular, data on your iPhone or iPad. Heres what Ivelearned about fixing it. If either is running slowly or other people are using the same Wi-Fi to stream video, you may not be able to make or receive FaceTime calls. Please check your email for a message from us. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. If you use multiple If you're on a Windows PC or laptop you can now engage in FaceTime calls with your Apple-using friends and family. Use Siri You can use Siri to FaceTime a contact by using the voice command: Hey, Siri, FaceTime Now from Friday evening to Sunday evening Ive been bounced from AT&T to Apple, sometimes after being on the phone so long call would suddenly drop or I wouldnt hear the agent on the line. Take your conspiracies back to Fox News-land with you. I get an error message saying Choose Asurion Experts come across issues like this every day, fromiPhone apps that drain your batteryto phones that keep crashing. The big caveat, however, is that you can't call them. It's important to note also that the iPhone or iPad used to start the call has to be using at least iOS 15 or iPad OS 15. If your FaceTime app is still giving you trouble, a factory reset may be your only option. This little kink first came to haunt me on a trip to Panama. This will wipe out all of your remembered Wi-Fi networks, clear cellular settings, and delete VPN configurations. To fix this, go into Messages, click the (i) icon next to the working Create an account to follow your favorite communities and start taking part in conversations. The iPhone reverted to my original number. Do your coworkers also have iPhones? Thank you for your help! While it's possible the issue is with his carrier and what towers it uses when, I am the only one who cannot reach him. Our convos are always random and sometimes it just never works. Before proceeding though, you will need to click Join to get yourself into the call. Our experts can help you get the most out of all your favorite tech. Open the Contacts app. Yeah the SMS thing worked for me too! It only takes a minute to sign up. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. FaceTime and iMessage video calls wont work using wifi unless I remove the sim. Open the FaceTime app on your iPhone and tap Continue to activate FaceTime. My mom was devastated! The first time it was widely reported was after theiOS 7 launch in 2013, and Apple admitted there was a bugpreventing iMessage and FaceTime from working properly on both iPhones and iPads in certain situations. Can archive.org's Wayback Machine ignore some query terms? What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Please contact the moderators of this subreddit if you have any questions or concerns. On return to the US, messages on my iPhone are working correctly. Hey Josh, did that end up working out for you? Someone in these comments had suggested to delete the messages, but that is not enough; the entire conversation needs to be deleted. Thank you for signing up to Windows Central. The issue has gotten worse since I switched to Verizon. The iPhone was wiped clean and set up as a new one. To ensure the FaceTime call is successful, open the Apple Watch Phone app. Need to FaceTime with someone using your Windows PC? I can't make a a regular phone call, FaceTime (wi-fi), or text message to a certain person. Tap the toggle to turn on FaceTime. Just wanted to make that point. While theyll easily recognize the new SIM for voice calls and general data use, some features maynot be quite so compliant. Those are great questions, and we're happy to clarify. Furthermore, this only happens when my sister-in-law calls, not anyone else. Do this by sliding the slider off and then on. If its blank or incorrect, change/add it. Finally, go to Settings Messages Send and Receive, and look under You Can Receive iMessages To and From. Again, if the number you want to use doesnt have a checkmark beside it, tap on it to activate it. 5 9 r/LGG8X Join 2 yr. ago How bad is front camera on video calls? If it didnt, keep reading. FaceTime, Instagram messaging, Messenger, Snapchat don't work either. Click the plus sign and select Wi-Fi in the Interface menu. In some cases, that SMS can be chargeable, and if your SIM plan doesnt include text messages or you dont have any credit on your phone, that SMS will never arrive. Have you tried turning off iMessage to see if the messages work? When I first switched cards it said I could use my old number for 30 days. Its a 7 plus. When he calls me there is no audio. Next log back in, a restart may or may not be necessary. I'm having the same issue. Apple Canada has just restocked its refurbished iPhone 11 smartphones this morning, starting from $539. Either way, make sure at least one is turned on. Well, my mom upgraded from the iPhone 11 to iPhone 13Pro the 1st Friday the phone became available. I had a new SIM card sent to me because I changed my phone plan and my iPhone picked up the new phone number on FaceTime and iMessages. This means when youre watching a video that has text, you can interact with it in various ways, such as either copying, sharing or translating whats on the screen, for example. What fixed it for me: They might be restricting which phone number or email address they can be reached at. This is really weird. So Monday called AT&T AGAIN, this time the agent had me on phone with so much silence on their end I thought I was being ghosted again. Go to settings to fix this issue! Going to settings I saw under iMessage that the activation unsuccessful Try turning iMessage back on. Is there anyway that i can reset my sim card somehow or somehow get my phone to derecognize and recognize it again? Make sure that your phone line turned on. Add a Little Credit She generally doesnt use either app while roaming and has data turned off most of the time. Enter your Screen Time passcode if prompted. No one should go through any of it especially when purchasing $1,000 phone! Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Make sure that her number and email in her contact card match what she has checked off under "You can be reached by FaceTime at" in Settings > FaceTime. Apple should probably invest in a stack exchange sort of forum with paid employees replying & iOS/app versions mentioned. ! No, dont worry about that, its fine! Then silence. First you'll need to make sure your webcam and microphone are connected so you can be seen and heard, but from there it's a simple case of clicking the link or pasting it into your browser manually. Youre either missing a step in the article or the steps have been updated. This fixed the problem and we were up and running with iMessage and FaceTime on data only sim. You should also make sure the FaceTime switch is on in the list of apps allowed to use mobile data. Please refresh the page and try again. This is basically the same as something like Google Meet or Microsoft Teams, where you create a call for others to join so long as they have the link from you. We've all experienced a FaceTime call where we've had choppy video, sounded like a robot, or could only see a blank screenyikes! Theres a good chance some of these prompts are not entirely unique. Have you tried using a device with a different phone number and Apple ID to reach them? Learn how your comment data is processed. Follow these steps. If you select "Delete from My iPhone" option when turn "Contacts" off in the iCloud settings, it may lead to contacts not showing on iPhone after you sign out It should run more smoothly. Our carriers then told us it was because our phones needed to be upgraded, and that we'd be better talking iPhone to iPhone. I can get calls and messages through WiFi calling, but it seems the Apple SMS for activation doesnt come through. Get the best of Windows Central in your inbox, every day! It will clear your Wi-Fi passwords and saved networks, but it won't erase any other data. I can only say what worked for me. All rights reserved. Going crazy over here! Windows Central is part of Future US Inc, an international media group and leading digital publisher. And, I think your hypothesis is where I start as I've seen similar (but not exact) situations before. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*. Everything worked except some people I could not iMessage. Let me know and Ill see if I can help. There is no photograph or signature required for the Admit Card. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Hi! During a FaceTime call, the Screen Share icon I've tried sharing the contact card from her iPhone to myself but with no luck. OpenSystem Preferences>Network, then check to see if Wi-Fi is turned on and you're connected to a Wi-Fi network. To confirm you own the number youre trying to activate, Apple sends it a silent SMS. I now have an iPhone 11. I recently switched to Verizon from AT&T, but we still can't reach each other. But now I have to wait what it said could be days to sign back in. On an iPhone, iPad, or iPod touch go to Settings > FaceTime, then use the FaceTime toggle to turn the service off. Got to Settings, tap on FaceTime and turn off the toggle. It sounds silly, but something as simple as the wrong date and time can preventiMessage and Facetime from activating correctly with your new SIM. In some cases, that SMS can be chargeable, two-factor authentication set up for your Apple ID, Go to Settings General Transfer or Reset iPhone Reset. Let us know in the comments! Learn more about Stack Overflow the company, and our products. The OBS test card appears in FaceTime but the contents of the scene do not appear, regardless of whether or not "Start Virtual Camera" is clicked in OBS. WebFaceTime unable to connect Ive been trying to FaceTime / FaceTime Audio my friend for a while now and its not been able to connect. By Patricia Rey Malln iOSFebruary 23, 202346 CommentsFirst published in 2016. This deactivated FaceTime, which I assumed was still activated. * Tap Send and Receive Calling and WhatsApp happily accepted the new SIM, and I didnt think to check other apps until a friend e-mailed me, a little bewildered, asking me why I wasnt replying to my iMessages. The best answers are voted up and rise to the top, Not the answer you're looking for? There seems to be another glitch. One of the other possible solutions is to turn off FaceTime and restart the iPhone. To confirm, when you mentioned that you reset the phone, was this a factory data reset in which the phone was set up as new? I had the same problem, my wife switched from Samsung to iPhone and didn't appear in my contact list as a Facetime user. I tried everything but end 1. So people in the US who send me an iMessage if they are linking it to my US phone #. WebIf there is no FaceTime link, the information in that contact does not match the FaceTime contact information. Make sure your Mac has a built-in or connected microphone and camera. They can call me with FaceTime and i can call them back using recent calls, but i cannot call the using FaceTime from contact list. Images viaJudit Klein (hand with phone), Mizoguchi Coji (white iPhone on bench), Miki Yoshihito (girls with phones), William Hook (white iphone). Q&A related to Apple hardware, software, and services. Make sure they're on. Wondering how to fix a poor connection on FaceTime? What is the correct way to screw wall and ceiling drywalls? Sharing the fix that worked for me after trying all of the above. Since it only happens with your sister-in-law, I would start there with the trouble-shooting. I just bought a new iPhone for my mom and I noticed that when I view her contact from my phone the video button is greyed out and does not show the FaceTime option. The distraction wouldnt be worth the ROI. Richard Devine is a Managing Editor at Windows Central with over a decade of experience. But be sure to back up your device beforehand because this type of reset will delete any data you haven't saved. Verizon has said the same of mine, and yet the issue is persistent. Hello, looks like your post is about Support. Well fix your broken tech fastwith or without a protection plan. WebStep 1. Date is March 2022 and we are Canadian visiting USA and I was setting up a Keepgo data only sim in an unlocked iPhone 8. iMessage and FaceTime would not activate despite running the routines mentioned in this blog and comments. If you think this might be affecting you, try adding a little extra credit to your phone, then restart it and check iMessage and Facetime again. Ourprivacy policyexplains how we handle your personal information. Sign out entirely, then restart your device. Tap Edit in the upper-right corner. vegan) just to try it, does this inconvenience the caterers and staff? nearest uBreakiFix by Asurionor Asurion Tech Repair & Solutionsstore. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Now you can, sort of. Do the same thing with Messages (Messages > iMessage > Toggle Off). Return to the Home screen, then open FaceTime. As long as you have a compatible device, it's easy to make and receive FaceTime video and audio calls. How do I align things in the following tabular environment? Here's how: While the feature lets you chat with up to 32 people on a single call, if your device is older or running outdated software, it can have a hard time keeping up. Asurion Experts share tips on what's causing your phone to drain and how to improve your iPhone battery life. First, try toggling off both FaceTime and Messages. Choose how you want to share the link. Do new devs get fired if they can't solve a certain bug? Finally worked when I reset the network settings hurrah. Any ideas on how to fix this? She has more than one email associated with your contact info. What video game is Charlie playing in Poker Face S01E07? If a conversation was started while I was on another SIM, and the other party is still using my old phone number for iMessage, there is apparently a switching problem. Their current support has hundreds of replies in a large thread with no distinguished answer, and is generally chaotic. She got a new sim with her original number to fit the phone. Theres a 256GB Black iPhone 11 available for $719. Please also check out the Tech Support FAQ If your issue is found there, please delete your post. It's simple: OpenSettings>Wi-Fi, then check to see if Wi-Fi is turned on and you're connected to a Wi-Fi network. Then, when I insert a new SIM card abroad, those in the USA who are texting me are still able to do so. I Cant open neither one. Get her to remove the one that is not commonly used. Description for 1602 Woodview Drive Sw Hartselle, AL 35640. Apparently Apple is STILL having this issue and were on iPhone 13 Pro! I have had coworkers and friends ask if I received their messages, which I have not. A passionate Apple lover, she is familiar with Genius bars from Sydney to Reykjavk to Mexico City, and only vaguely remembers life before the internet. iPhone in Canada Blog , We'll be sending you daily emails with fresh Apple news. Is it possible that, rather than a bug, it was engineered to be hostile when you unlock the phone and switch SIM cards? Make sure that your device has a Wi-Fi connection to the Internet or a cellular-data connection. If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings > FaceTime and make sure that FaceTime is on. Go to Settings > General > Date & Time and turn on Set Automatically.Restart your device.More items
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